Is Magnetlocks.ca a secure site?
We are a trusted source for Magnetic hardware for Resedential and Commercial use. we stand strong with customer service and provide a secure transaction process.
What are your Terms and Conditions?
As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page to initiate a return if you wish to return goods. The terms and conditions for returns will apply.
How do I return my order?
Unfortunatly we do not accept returns or exchanges unless manufacturer specified. ATTENTION THERE WILL BE A 45% RESTOCKING FEE MINIMUM,
How can I ship my order?
You can select your shipping method at the time of checkout,
How can I check the status of my order?
- Processing – Please alow all orders a 7 to 10 business day to process your order.
- Completed – Order are fullfilled and ready for pickup.
How do I return defective goods?
Once manufacturer approval a return label will be sent to you via Email.
How do I cancel or change my order?
You have a 48 hour time period, were you can choose to cancel or change your order. After that period of time the order has been sent off for processing.
How do I exchange my order?
Unfortunatly there are no exchanges, ATTENTION THERE WILL BE A 45% RESTOCKING FEE MINIMUM
How long will it take me to get my order?
From the time of order typicaly takes 12 business days, holidays with exception. At that time you will get an email with a tracking number or a phone call when ready for pickup.
How can I pay for my order?
PayPal, Mastercard, VISA, Apple Pay, Google Pay, Debit, or E-transfer